Privacy Policy

Last Update Date: 4/7/2025

At MyExcelHero, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services. We are committed to handling your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation.

1. Information We Collect

Personal Information:

Name, email address, phone number, company name, and other contact details you provide.
Information provided when scheduling a consultation via Calendly or submitting service requests.

Usage Data:

IP address, browser type, device type, pages visited, time spent on site, etc., via Google Analytics.

Cookies: We use cookies to enhance user experience and track usage. Preferences can be adjusted in your browser settings or via our cookie banner.

2. How We Use Your Information

To deliver and manage our services.
To respond to your inquiries and provide support.
To send updates or marketing communications (with your consent).
To analyze and improve website performance using Google Analytics.
To allow appointment scheduling via Calendly.

3. Third-Party Services

Google Analytics: Used to understand website usage. Learn more and opt out at Google Analytics Opt-Out.

Calendly: Used for scheduling meetings. View Calendly's privacy policy: https://calendly.com/privacy.

4. Legal Basis for Processing (GDPR)

If you are located in the EEA, we process your data based on:

Consent – e.g., contact or schedule forms.
Contract – when delivering a service.
Legitimate interests – such as analytics and site improvements.

5. Your Rights

GDPR (EU Residents):

Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent anytime.
Complain to your local data protection authority.

CCPA (California Residents):

Know what data we collect and share.
Request deletion of personal data.
Opt out of data sale (we do not sell your data).
No discrimination for exercising privacy rights.

To make a request, email us at: support@myexcelhero.com

6. Data Retention

We retain personal data only as long as needed for legitimate business or legal purposes.

7. Data Security

We use appropriate measures to protect your data. However, no transmission method is 100% secure.

8. International Data Transfers

Your data may be transferred to and stored in the United States. We implement safeguards such as Standard Contractual Clauses (SCCs) as required.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy.

11. Contact Us

Have questions? Reach out to us:

MyExcelHero
Email: support@myexcelhero.com